BY INVITATION ONLY

HYPER-PERSONALISATION IN BANKING: REDEFINING FS WITH CUSTOMER-CENTRIC DATA AND AUTOMATION

1500 - 1545 BST

[For your local time please click here]

20TH MAY 2021

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DIGITAL BOARDROOM

Nearly 70% of consumers say they’d like their banking experience to be similar to the experience provided by the leading technology disruptors.

*MX, The Ultimate Guide to Banking 2021

Today’s consumers have grown accustomed to digital experiences. Tech giants have entwined themselves so deeply within our daily lives that interactions with other industries can often feel clunky or cumbersome by comparison.

The banking industry is racing to meet these increasing expectations and recent years have seen seismic shifts in the range of financial products available, digital experiences for customers and personalised approaches. However, it is clear that a truly seamless, hyper-personalised approach is still difficult to accomplish. Legacy systems and data silos are hampering progress. Increased competition and a global pandemic have levelled the playing field and forced revenue diversification. Ensuring compliance in a complex and demanding regulatory environment can hamper innovation.

A new approach to data usage is essential to drive progress, meet customer expectations and open up new revenue opportunities. And the opportunities are vast for those who are able to capitalise and stay ahead of the competition.

This digital boardroom provides a platform to discuss these opportunities, debate the challenges and ultimately drive progress and personalisation across the sector.

WHAT WILL BE COVERED?

How are customers’ banking expectations changing? Do we truly understand what they want?

What does a more personalised approach mean for you? How can it impact customer experience? Retention rates? Revenue streams?

How can data be leveraged to provide a higher level of personalisation and automation?

How does this fit into wider digital transformation journeys for banks and what are the challenges holding back progress?

DISCUSSION LEADER

Amelia Guertin
Senior Product Marketing Manager – Financial Services Solutions
Snowflake

REGISTER YOUR INTEREST

Are you a senior decision maker from a bank or financial institution, interested in discussing hyper-personalisation in banking with like-minded business leaders in a private, digital boardroom?

If so, then please complete the short form below and our customer success team will be in contact shortly:

IN PARTNERSHIP WITH

ABOUT THE SESSION

PRIVATE ONLINE DISCUSSION TO LEARN, SHARE AND CONNECT WITH INDUSTRY COLLEAGUES AND PEERS.

45 minutes of thought-leading discussion from like-minded business leaders – focused around a relevant topic, problem or discussion point.

Hosted virtually, participants are invited based on the company they work for, role and topics of interest.

Value for the attendee includes:

  • Learn, share and connect from the comfort of your work place
  • Network with fellow senior executives
  • Share problems and solutions with likeminded peers
  • Leave with fresh ideas, unique perspectives, and new connections