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THE BEST BITS

LIVE Event Highlights

Life is busy! 45 minutes is a long time to watch an on-demand event! So we’ve edited and edited and edited again to condense the best bits from each LIVE discussion.

Like what you hear? Catch the full discussion in our on-demand channel.

THE BEST BITS

CREATING A TRULY DIGITAL, CUSTOMER-CENTRIC APPROACH IN FINANCIAL SERVICES

CREATING A TRULY DIGITAL, CUSTOMER-CENTRIC APPROACH IN FINANCIAL SERVICES

Duration: 4 mins

With contributions from:

  • Michael Sherwood, Atom Bank
  • Conrad Ford, Allica Bank
  • Parul Kaul-Green, UK Insurtech Board
  • Andrew Lawson, Zendesk
  • Maria Harris, Digital Cat Consultancy

THE BEST BITS

SEAMLESS CUSTOMER JOURNEYS AND DIGITAL ONBOARDING IN FINANCIAL SERVICES

SEAMLESS CUSTOMER JOURNEYS AND DIGITAL ONBOARDING IN FINANCIAL SERVICES

Duration: 5 mins

With contributions from:

  • Reuben Sagar, Onfido
  • Steven Habbi, HSBC
  • Richard Davies, Allica Bank
  • Andrew Crocombe, Clearbank
  • Helene Panzarino, The London Institute of Banking & Finance

THE BEST BITS

RESHAPING THE BANKING LANDSCAPE WITH AI AND NEXT-GEN CUSTOMER EXPERIENCES

RESHAPING THE BANKING LANDSCAPE WITH AI & NEXT-GEN CUSTOMER EXPERIENCES

Duration: 5 mins

With contributions from:

  • Stewart Bromley, CTO, Atom Bank
  • John James, Head of Digital Product, First Direct
  • Pavan Nagori, Director, Digital Banking, Barclays
  • Dan Klein, Regional Director, Data, Zuhlke
  • Julie Choo, Founder and CEO, Stratability