FINTECH CHANGEMAKERS UNITE!

24th - 25th November '21

Digital Event

30 visionary Fintech change-makers unite to take stock of the financial services industry and look ahead to 2022.

Days
Hours
Mins
Secs

What is MoneyNext Summit?

Digital Transformation & The Future of Fintech

Get a jump on 2022.

Take stock of a tumultuous year in Fintech.

Look ahead to 2022 – emerging tech, new business models and changing culture.

MoneyNext Summit brings together industry change-makers from the past year to deliver insight and opinion on where the financial services sector is today and to look ahead to tomorrow.

1,000

Attendees

2

Days

30

Speakers

10

Sessions

Speakers Include

Insight & Opinion From Industry Leaders

Mastercard_logo

JOSH BERLE
Director of Business Development, Mastercard & Chair, EPA Project Inclusion Group

Cashplus_logo

Natalie Fuller
Head of Customer Experience and Communication,
Cashplus Bank

HSBC_logo

ADAM POWERS
Global Head of Experience Design,
hsbc

Alexandra Dixon
Customer Insight & CX Leader,
Metro Bank

Tanvi Gupta
Head of Business Management - Customer,
Barclays

Stephanie Pelsmakers
Customer Experience Lead,
ING

Nigel Verdon
CEO & Co-Founder,
Railsbank

Louise Døvling Andersen
First Vice President, Global Head of Treasury Implementation,
Danske Bank

Atom_Bank_logo

Michael Sherwood
Head of Customer Experience,
Atom Bank

Natwest_Group

Shnay Chohan
Senior AI Product Manager | Digital Technology,
Natwest Group

Natwest_Group

Matthew Harwood
Customer Messaging Lead,
Natwest Group

Lloyds Bank

Angela Johnson de Wet
Head of Cloud and Technology Change Risk,
Lloyds Bank

Agenda at a Glance

Live. Fast Paced. Interactive.

15th September

1000

Why CX is Critical in a Digital-First Financial Services Landscape

1010

Meeting expectations: How Are Customer Demands Changing?

1200

Financial Inclusion and Financial Wellbeing

1300

The Age of Personalisation and Automation

16th September

1000

Is Tech Driving Better Customer Experiences, or are Expectations Driving Company Innovation?

1010

AI Demystified: Customer Service with AI and ML

1200

A Digital Overhaul: How to Entirely Transform Customer Experiences

Register Now for Free

Pre-register now and access all 4 programme formats:

1

Live programme

2

“Best Bits” directors cut highlights

3

On-demand full play recording

4

Podcast