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CXFS Summit LOGO

15TH - 16TH SEPTEMBER 2021

THE FUTURE OF CX IN FINANCIAL SERVICES

LIVE, DIGITAL EVENT

Join 30 visionary speakers and 1,000 finance and technology leaders to discuss the future of financial services through customer experience transformation.

WHAT IS CX FS SUMMIT?

CX Financial Services Summit is Europe’s most interactive, innovative and inclusive digital event, discussing the future of financial services through customer experience transformation.

Put your questions to the industry leaders behind the latest user cases and innovations.

Register now and access all 4 programme formats; the live programme, the on-demand recording, the 5 minute “Best Bits” Directors cut and the podcast.

1,000

Attendees

2

Days

30

Speakers

10

Sessions

PREVIOUS SPEAKERS INCLUDED

RICHARD DAVIES
CEO,
ALLICA BANK

Sekayi_Mutambirwa_HSBC

Sekayi Mutambirwa
Strategic Capabilities Lead, Innovation & Partnerships
HSBC

Michael Sherwood

Michael Sherwood
Head of Customer Experience
Atom Bank

Parul Kaul-Green

Parul Kaul-Green
Head of AXA NEXT Lab Europe
Axa

Jamie_Broadbent

Jamie Broadbent
Head of Digital & Innovation
RBS International

Jason Maude

Jason Maude
Head of Technology Advocacy,
Starling

Danielle Martell
Managing Director, Financial Services Strategy
Accenture

Shnay_Chohan

Shnay Chohan
Senior AI Product Manager | Digital Technology
Natwest Group

Josh_Berle_Mastercard

Josh Berle
Director of Business Development & Chair, EPA Project
Mastercard

Emma Steeley
CEO
AccountScore

PROGRAMME COMING SOON...

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