CX FS Summit
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ON-DEMAND
SESSION ONE
With Contributions From:
ADAM POWERS
Global Head of Experience Design,
hsbc
Alexandra Dixon
Customer Insight & CX Leader,
Metro Bank
Andrew Lawson
Senior Vice President, EMEA,
Zendesk
Natalie Fuller
Head of Customer Experience and Communication,
Cashplus Bank
Niall Corrigan
Head of Digital and CX,
EY Financial Services
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