Digital transformation insights for Banking and Financial Services leaders.
Industry leading live events, showcasing the latest ideas and opinions from world-class experts, innovators and visionaries./p>
A short recap of some of the highlights, with Andrew Lawson, Senior Vice President – EMEA, Zendesk and Panellist for “Creating A Truly Digital, Customer-Centric Approach in Financial Services”
How are customer expectations and interactions with financial services changing?
What does a 360 view of your customer actually look like?
Legacy systems and data silos: How can we overcome the challenges preventing progress?
Are AI and automation the key to a self service approach? How does personalisation play a part in this?
Generating change at scale: How traditional organisations can match the customer service levels of their new competitors
Future predictions: How will consumers interact with financial institutions moving forward
A live, dynamic and fast paced session with questions put directly to each of our contributors.
An expert moderator will be on-hand to take your questions direct to our panel and to deep-dive further into the discussion.
Sound like a regular panel discussion? Wrong!
MoneyNext Sessions will look to raise the bar in terms of format and production. Tune in and share your thoughts!