About MoneyNext
Digital transformation insights for Banking and Financial Services leaders.
Industry leading live events, showcasing the latest ideas and opinions from world-class experts, innovators and visionaries./p>
A short recap of some of the highlights, with Andrew Lawson, Senior Vice President – EMEA, Zendesk and Panellist for “Creating A Truly Digital, Customer-Centric Approach in Financial Services”
Michael Sherwood
Head of Customer Experience,
Atom Bank
Conrad Ford
Chief Product & Strategy Officer,
Allica Bank
Parul Kaul-Green
Board member,
UK Insurtech Board
Andrew Lawson
Senior Vice President, EMEA,
Zendesk
Maria Harris
Director,
Digital Cat Consultancy
Mark Johnstone
Director and Host,
MoneyNext
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How are customer expectations and interactions with financial services changing?
What does a 360 view of your customer actually look like?
Legacy systems and data silos: How can we overcome the challenges preventing progress?
Are AI and automation the key to a self service approach? How does personalisation play a part in this?
Generating change at scale: How traditional organisations can match the customer service levels of their new competitors
Future predictions: How will consumers interact with financial institutions moving forward
A live, dynamic and fast paced session with questions put directly to each of our contributors.
An expert moderator will be on-hand to take your questions direct to our panel and to deep-dive further into the discussion.
Sound like a regular panel discussion? Wrong!
MoneyNext Sessions will look to raise the bar in terms of format and production. Tune in and share your thoughts!
Digital transformation insights for Banking and Financial Services leaders.
Industry leading live events, showcasing the latest ideas and opinions from world-class experts, innovators and visionaries./p>