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We ask three different experts for their biggest bug bears and pet peeves when it comes to digital experiences and CX design.

The travel bookings sector is a highly saturated and competitive market, so is Revolut’s decision to launch Revolut Stays a wise one?

With fewer than 3 weeks to go until the CX FS Summit, we look ahead to what to expect including speakers, agenda and how you can register for free.

A wave of new apps is making investment accessible for a new generation. Will they help millennials get into investing or are they dangerous?

Is implicit bias preventing female entrepreneurs from accessing external funding? We examine the gender gap in securing credit and loans.

Consumers want greater sustainability in everything from cars to food. We look at sustainable banking and whether consumers will really pay extra.

The world has changed over the last 18 months. How has the Covid-19 pandemic affected fintech marketing and what lessons can we learn?