Big Data, Big Opportunities

How Data and AI are Driving Disruption Across FS


Adri Purkayastha

BNP Paribas

Sarah Rench


Mark Towler

NatWest Group

Simon Pink


Hosted and Moderated By:

Mark Johnstone


Chris Owen

Capgemini Invent

What Was Covered?

  • In which areas across financial services are we seeing tangible and impactful AI use-cases?
  • How important is customer trust in the continued journey of AI usage and big data processing?
  • How is a greater insight into customer behaviour and preferences driving both new opportunities and improved user experiences?
  • Is widespread AI usage and automation the future of financial services or do we still need the human touch?

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